AssignEngagement assigns an engagement to an agent.
POST/api/v1/engagements/:id/assign
Manually assigns the engagement to a specific agent. Creates a timeline event and notifies the agent.
Errors
- NOT_FOUND: Engagement or agent not found
- FAILED_PRECONDITION: Agent at capacity
- PERMISSION_DENIED: Caller lacks assignment permission
Request
Responses
- 200
- default
A successful response.
An unexpected error response.