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AddRequiredSkill adds a skill requirement to a queue.

POST 

/api/v1/engagements/routing/queues/:queueId/skills

Agents must have this skill at the minimum proficiency to receive engagements from this queue.

Errors

  • NOT_FOUND: Queue or skill not found
  • ALREADY_EXISTS: Skill already required
  • PERMISSION_DENIED: Caller lacks routing:admin permission

Request

Responses

A successful response.