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GetAssignableAgents returns agents that can be assigned to a queue.

GET 
/api/v1/engagements/routing/queues/:queueId/assignable-agents

Queries the unified agents API to find agents with digital_only or omnichannel seat types. Returns agents with their queue membership status.

Filtering​

  • search: Filter by name, email, or phone

Pagination​

  • page: Page number (1-based, default 1)
  • per_page: Results per page (default 20, max 100)

Errors​

  • NOT_FOUND: Queue does not exist

Request​

Responses​

A successful response.