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AddGroupMember adds an agent to a group.

POST 
/api/v1/ticketing/groups/:groupId/members

Agents can be members of multiple groups. Group membership determines which tickets they can be assigned via assignment rules.

Errors​

  • NOT_FOUND: Group or user does not exist
  • ALREADY_EXISTS: User is already a member
  • PERMISSION_DENIED: Caller lacks group:admin permission

Request​

Responses​

A successful response.