CreateTicketGroup creates a new agent group.
POST/api/v1/ticketing/groups
Groups organize agents for assignment and workload distribution. Create groups for teams, regions, or skill-based routing.
Errors
- INVALID_ARGUMENT: Missing name
- NOT_FOUND: default_assignee_id or escalation_target_id not found
- PERMISSION_DENIED: Caller lacks group:admin permission
Request
Responses
- 200
- default
A successful response.
An unexpected error response.