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ListComments retrieves all comments for a ticket.

GET 

/api/v1/ticketing/tickets/:ticketId/comments

Returns comments in chronological order by default. Contacts only see PUBLIC comments; agents see all.

Pagination

  • page: Page number (default: 1)
  • per_page: Results per page (default: 50)
  • sort_order: "asc" (oldest first) or "desc" (newest first)

Errors

  • NOT_FOUND: Ticket does not exist
  • PERMISSION_DENIED: Caller lacks ticket:read permission

Request

Responses

A successful response.