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CreateTicketPriority creates a new priority level.

POST 
/api/v1/ticketing/priorities

The urgency_level (1-5) is used by SLA policies to determine response and resolution targets. Lower numbers = higher urgency.

Parameters​

  • name: Display name (required)
  • key: URL-safe identifier (required)
  • urgency_level: 1-5 (required, 1=most urgent)

Errors​

  • INVALID_ARGUMENT: Missing fields or urgency_level out of range
  • ALREADY_EXISTS: Key already exists
  • PERMISSION_DENIED: Caller lacks ticket:admin permission

Request​

Responses​

A successful response.