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UpdateSLAPolicy modifies an existing policy.

PATCH 

/api/v1/ticketing/sla/policies/:id

Changes take effect for new tickets immediately. Existing SLA trackers continue with their original policy settings.

Errors

  • NOT_FOUND: Policy does not exist
  • INVALID_ARGUMENT: Invalid conditions or breach_actions JSON
  • NOT_FOUND: Referenced calendar_id does not exist
  • PERMISSION_DENIED: Caller lacks sla:write permission

Request

Responses

A successful response.