Skip to main content

ChangeStatus changes the ticket status with an optional note.

POST 
/api/v1/ticketing/tickets/:id/status

Logs a status change activity. May trigger SLA events (pause on pending, stop on solved) and satisfaction survey.

Errors​

  • NOT_FOUND: Ticket or status does not exist
  • PERMISSION_DENIED: Caller lacks ticket:write permission

Request​

Responses​

A successful response.