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TransferTicket moves a ticket to another agent or team.

POST 

/api/v1/ticketing/tickets/:id/transfer

Logs a transfer activity with reason. Notifies both old and new assignees/team members.

Errors

  • NOT_FOUND: Ticket, user, or team does not exist
  • INVALID_ARGUMENT: Neither to_assignee_id nor to_team_id provided
  • PERMISSION_DENIED: Caller lacks ticket:write permission

Request

Responses

A successful response.