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PreviewMacro shows what changes would be made to a ticket.

GET 
/api/v1/ticketing/macros/:macroId/preview/:ticketId

Use this to show agents what will happen before executing. Shows current values, new values, and human-readable descriptions.

Errors​

  • NOT_FOUND: Macro or ticket does not exist
  • PERMISSION_DENIED: Caller cannot access macro or ticket

Request​

Responses​

A successful response.